Terms and Conditions

1. Introduction

These terms and conditions and the documents referred to below (the "Terms") apply to the use of the current website (the "Website") and its related or connected services (collectively, the "Service").

You should carefully review these Terms as they contain important information concerning your rights and obligations concerning the use of the Website and form a binding legal agreement between you - our customer (the "Customer"), and us. By using this Website and/or accessing the Service, you, whether you are a guest or a registered user with an account ("Account"), agree to be bound by these Terms, together with any amendments, which may be published from time to time. If you do not accept these Terms, you should refrain from accessing the Service and using the Website.

The Service is owned and operated by Malang Limited with the registered address: Prodromou, 75 ONEWORLD PARKVIEW HOUSE,4th Floor, Nicosia, 2063, Cyprus.

General Terms

We reserve the right to revise and amend the Terms (including any documents referred to and linked to below) at any time. You should visit this page periodically to review the Terms and Conditions. Amendments will be binding and effective immediately upon publication on this Website. If you object to any such changes, you must immediately stop using the Service. Your continued use of the Website following such publication will indicate your agreement to be bound by the Terms as amended. Any bets not settled prior to the changed Terms taking effect will be subject to the pre-existing Terms.

2. Your Obligations

You acknowledge that at all times when accessing the Website and using the Service:

2.1 You are over 19, or the legal age at which gambling, or gaming activities are allowed under the law or jurisdiction that applies to you. We reserve the right to request proof of age documents from you at any time.

2.2 You are of legal capacity and can enter into a binding legal agreement with us. You must not access the Website or utilize the Service if you are not of legal capacity.

2.3 You are a resident in a jurisdiction that allows gambling. You are not a resident of any country in which access to online gambling to its residents or to any person within such country is prohibited. It is your sole responsibility to ensure that your use of the service is legal.

2.4 You may not use a VPN, proxy or similar services or devices that mask or manipulate the identification of your real location.

2.5 You are the authorized user of the payment method you use.

2.6 You must make all payments to us in good faith and not attempt to reverse a payment made or take any action which will cause such payment to be reversed by a third party.

2.7 When placing bets you may lose some or all of your money deposited to the Service in accordance with these Terms and you will be fully responsible for that loss.

2.8 When placing bets you must not use any information obtained in breach of any legislation in force in the country in which you were when the bet was placed.

2.9 You are not acting on behalf of another party or for any commercial purposes, but solely on your own behalf as a private individual in a personal capacity.

2.10 You must not either attempt to manipulate any market or element within the Service in bad faith nor in a manner that adversely affects the integrity of the Service or us.

2.11 You must generally act in good faith in relation to us of the Service at all times and for all bets made using the Service.

2.12 You, or, if applicable, your employees, employers, agents, or family members, are not registered as an Affiliate in our Affiliate program.

3. Restricted Use

3.1 You must not use the Service:

3.1.1 If you are under the age of 19 years (or below the age of majority as stipulated in the laws of the jurisdiction applicable to you) or if you are not legally able to enter into a binding legal agreement with us or you acting as an agent for, or otherwise on behalf, of a person under 19 years (or below the age of majority as stipulated in the laws of the jurisdiction applicable to you);

3.1.2 If you reside in a country in which access to online gambling to its residents or to any person within such country is prohibited.

3.1.3 If you are a resident of one of the following countries, or accessing the Website from one of the following countries: United States of America and its territories, France and its territories, Netherlands and its territories and countries that form the Kingdom of Netherlands, including Bonaire, Sint Eustatius, Saba, Aruba, Curaçao and Sint Maarten, Australia and its territories, Austria, Germany, United Kingdom of Great Britain and Northern Ireland, Spain, Lithuania, the Canadian Province of Ontario or Alberta, Afghanistan, Central African Republic, China, Cote d’Ivoire/Ivory Coast, Cuba, Democratic Republic of Congo, Haiti, Iran, Iraq, Israel, Liberia, Libya, Myanmar, North Korea, Russia, Somalia, South Sudan, Sudan, Syria, US Overseas Territories (American Samoa, Guam, Northern Mariana Islands, Puerto Rico, U.S Virgin Islands), Venezuela, Yemen, Zimbabwe;

3.1.4 To collect nicknames, e-mail addresses and/or other information of other Customers by any means (for example, by sending spam, other types of unsolicited emails or the unauthorised framing of, or linking to, the Service);

3.1.5 To disrupt or unduly affect or influence the activities of other Customers or the operation of the Service generally;

3.1.6 To promote unsolicited commercial advertisements, affiliate links, and other forms of solicitation which may be removed from the Service without notice;

3.1.7 In any way which, in our reasonable opinion, could be considered as an attempt to: (i) cheat the Service or another Customer using the Service; or (ii) collude with any other Customer using the Service in order to obtain a dishonest advantage;

3.1.8 To scrape our odds or violate any of our Intellectual Property Rights; or

3.1.9 For any unlawful activity whatsoever.

3.2 You cannot sell or transfer your account to third parties, nor can you acquire a player account from a third party.

3.3 You may not, in any manner, transfer funds between player accounts.

3.4 We may immediately terminate your Account upon written notice to you if you use the Service for unauthorised purposes. We may also take legal action against you for doing so in certain circumstances.

3.5 Employees of the Company, its licensees, distributors, wholesalers, subsidiaries, advertising, promotional or other agencies, media partners, contractors, retailers and members of the immediate families of each are NOT allowed to use the Service for real money without prior consent from the Company Director or CEO. Should such activity be discovered, the account(s) will be immediately terminated and all bonuses/winnings will be forfeited.

4. Registration

You agree that at all times when using the Service:

4.1 We reserve the right to refuse to accept a registration application from any applicant at our sole discretion and without any obligation to communicate a specific reason.

4.2 Before using the Service, you must personally complete the registration form and read and accept these Terms. In order to start betting on the Service or withdraw your winnings, we may require you to become a verified Customer which includes passing certain checks. You may be required to provide a valid proof of identification and any other document as it may be deemed necessary. This includes but is not limited to, a picture ID (copy of passport, driver's licence or national ID card) and a recent utility bill listing your name and address as proof of residence. We reserve the right to suspend wagering or restrict Account options on any Account until the required information is received. This procedure is done in accordance with the applicable gaming regulation and the anti-money laundering legal requirements. Additionally, you will need to fund your Service Account using the payment methods set out on the payment section of our Website.

4.3 You have to provide accurate contact information, inclusive of a valid email address ("Registered Email Address"), and update such information in the future to keep it accurate. It is your responsibility to keep your contact details up to date on your Account. Failure to do so may result in you failing to receive important Account related notifications and information from us, including changes we make to these Terms. We identify and communicate with our Customers via their Registered Email Address. It is the responsibility of the Customer to maintain an active and unique email account, to provide us with the correct email address and to advise Company of any changes in their email address. Each Customer is wholly responsible for maintaining the security of his Registered Email Address to prevent the use of his Registered Email Address by any third party. Company shall not be responsible for any damages or losses deemed or alleged to have resulted from communications between Company and the Customer using the Registered Email Address. Any Customer not having an email address reachable by Company will have his Account suspended until such an address is provided to us. We will immediately suspend your Account upon written notice to you to this effect if you intentionally provide false or inaccurate personal information. We may also take legal action against you for doing so in certain circumstances and/or contact the relevant authorities who may also take action against you.

4.4 You are only allowed to register one Account with the Service. Accounts are subject to immediate closure if it is found that you have multiple Accounts registered with us. This includes the use of representatives, relatives, associates, affiliates, related parties, connected persons and/or third parties operating on your behalf.

4.5 In order to ensure your financial worthiness and to confirm your identity, we may ask you to provide us with additional personal information, such as your name and surname, or use any third-party information providers we consider necessary. Should any additional personal information be obtained via third-party sources, we will inform you about the data obtained.

4.6 You must keep your password for the Service confidential. Provided that the Account information requested has been correctly supplied, we are entitled to assume that bets, deposits and withdrawals have been made by you. We advise you to change your password on a regular basis and never disclose it to any third party. It is your responsibility to protect your password and any failure to do so shall be at your sole risk and expense. You may log out of the Service at the end of each session. If you believe any of your Account information is being misused by a third party, or your Account has been hacked into, or your password has been discovered by a third party, you must notify us immediately. You must notify us if your Registered Email Address has been hacked into, we may, however, require you to provide additional information/documentation so that we can verify your identity. We will immediately suspend your Account once we are aware of such an incident. In the meantime you are responsible for all activity on your Account including third party access, regardless of whether or not their access was authorised by you.

4.7 You must not at any time transmit any content or other information on the Service to another Customer or any other party by way of a screen capture (or other similar method), nor display any such information or content in a frame or in any other manner that is different from how it would appear if such Customer or third party had typed the URL for the Service into the browser line.

4.8 When registering, you will receive the possibility to use all currencies available on the website. Those will be the currencies of your deposits, withdrawals and bets placed and matched into the Services as set out in these Terms. Some payment methods do not process in all currencies. In such cases, a processing currency will be displayed, along with a conversion calculator available on the page.

4.9 We are under no obligation to open an Account for you and our website sign-up page is merely an invitation to treat. It is entirely within our sole discretion whether or not to proceed with the opening of an Account for you and, should we refuse to open an Account for you, we are under no obligation to provide you with a reason for the refusal.

4.10 Upon receipt of your application, we may be in touch to request further information and/or documentation from you in order for us to comply with our regulatory and legal obligations.

5. Your Account

5.1 Accounts could use several currencies, in this case all Account balances and transactions appear in the currency used for the transaction.

5.2 We do not give credit for the use of the Service.

5.3 We may close or suspend an Account if you are not or we reasonably believe that you are not complying with these Terms, or to ensure the integrity or fairness of the Service or if we have other reasonable grounds to do so. We may not always be able to give you prior notice. If we close or suspend your Account due to you not complying with these Terms, we may cancel and/or void any of your bets and withhold any money in your account (including the deposit).

5.4 We reserve the right to close or suspend any Account without prior notice and return all funds. Contractual obligations already matured will however be honoured.

5.5 We reserve the right to refuse, restrict, cancel or limit any wager at any time for whatever reason, including any bet perceived to be placed in a fraudulent manner in order to circumvent our betting limits and/or our system regulations.

5.6 If any amount is mistakenly credited to your Account it remains our property and when we become aware of any such mistake, we shall notify you and the amount will be withdrawn from your Account.

5.7 If, for any reason, your Account goes overdrawn, you shall be in debt to us for the amount overdrawn.

5.8 You must inform us as soon as you become aware of any errors with respect to your Account.

5.9 Please remember that betting is purely for entertainment and pleasure and you should stop as soon as it stops being fun. Absolutely do not bet anything you can't afford to lose. If you feel that you may have lost control of your gambling, we offer a self-exclusion option. Just send a message to our Customer Support Department using your Registered Email Address that you wish to SELF-EXCLUDE and this request will take effect within 24 hours from the moment of its receipt. In this case your account will be disabled until your further notice, and you won't be able to login to it.

5.10 You cannot transfer, sell, or pledge Your Account to another person. This prohibition includes the transfer of any assets of value of any kind, including but not limited to ownership of accounts, winnings, deposits, bets, rights and/or claims in connection with these assets, legal, commercial or otherwise. The prohibition on said transfers also includes however is not limited to the encumbrance, pledging, assigning, usufruct, trading, brokering, hypothecation and/or gifting in cooperation with a fiduciary or any other third party, company, natural or legal individual, foundation and/or association in any way shape or form.

5.11 Should you wish to close your account with us, please send an email from your Registered Email Address to our Customer Support Department via the links on the Website.

6. Inactive Accounts

6.1 We will charge you a fee of €5 (or currency equivalent) per calendar month (Inactive Account Fee) if:

  • you have not logged into your Account or logged out from your Account, or used the Service, or made any bet in any section of the Service for twelve consecutive months or more (Account Activity);
  • and your Account is in credit.

6.2 You will be notified that we will start charging you the fees on the eleventh month of inactivity and you will always have the option to log in and withdraw your funds.

6.3 The Inactive Account Fee will be withdrawn from your Account on a monthly basis to the extent that your Account remains in credit and only for the period during which there remains no Account Activity after the initial twelve month period has passed. If the Inactive Account Fee is due to be withdrawn from your Account and the balance of your Account is less than €5 (or equivalent currency), the Inactive Account Fee shall comprise the remaining funds in your Account.

7. Deposit of Funds

7.1 All deposits should be made from an account or payment system or credit card that is registered in your own name, and any deposits made in any other currency will be converted using the daily exchange rate obtained from oanda.com, or at our own bank's or our payment processor's prevailing rate of exchange following which your Account will be deposited accordingly. Note that some payment systems may apply additional currency exchange fees which will be deducted from the sum of your deposit.

7.2 Fees and charges may apply to customer deposits and withdrawals, which can be found on the Website. In most cases we absorb transaction fees for deposits to Your spinnerbet.com Account. You are responsible for your own bank charges that you may incur due to depositing funds with us.

7.3 Company is not a financial institution and uses a third party electronic payment processors to process credit and debit card deposits; they are not processed directly by us. If you deposit funds by either a credit card or a debit card, your Account will only be credited if we receive an approval and authorisation code from the payment issuing institution. If your card issuer gives no such authorisation, your Account will not be credited with those funds.

7.4 You agree to fully pay any and all payments and charges due to us or to payment providers in connection with your use of the Service. You further agree not to make any charge-backs or renounce or cancel or otherwise reverse any of your deposits, and in any such event you will refund and compensate us for such unpaid deposits including any expenses incurred by us in the process of collecting your deposit, and you agree that any winnings from wagers utilising those charged back funds will be forfeited. You acknowledge and agree that your player account is not a bank account and is therefore not guaranteed, insured or otherwise protected by any deposit or banking insurance system or by any other similar insurance system of any other jurisdiction, including but not limited to your local jurisdiction. Furthermore, the player account does not bear interest on any of the funds held in it.

7.5 If you decide to accept any of our promotional or bonus offer by entering a bonus code during deposit, you agree to the Terms of Bonuses and terms of each specific bonus.

7.6 Funds originating from criminal and/or illegal and/or unauthorized activities must not be deposited with us.

7.7 If you deposit using your credit card, it is recommended that you retain a copy of Transaction Records and a copy of these Terms.

7.8 Internet Gambling may be illegal in the jurisdiction in which you are located; if so, you are not authorized to use your payment card to deposit on this site. It is your responsibility to know the laws concerning online gambling in your country of domicile.

8. Withdrawal of Funds

8.1 You may withdraw any unutilized and cleared funds held in your player account by submitting a withdrawal request in accordance with our withdrawal conditions. The minimum withdrawal amount per transaction is €20 (or equivalent in other currency) with the exception of an account closure in which case you may withdraw the full balance.

8.2 There are no withdrawal commissions if you roll over (wager) the deposit at least 1 time. Otherwise we are entitled to deduct a 8% fee with minimum sum of 4 euro (or equivalent in your account currency) in order to combat money laundering.

8.3 We reserve the right to request photo ID, address confirmation or perform additional verification procedures (request your selfie, arrange a verification call etc.) for the purpose of identity verification prior to granting any withdrawals from your Account. We also reserve our rights to perform identity verification at any time during the lifetime of your relationship with us.

8.4 All withdrawals must be made to the original debit, credit card, bank account, method of payment used to make the payment to your Account. We may, and always at our own discretion, allow you to withdraw to a payment method from which your original deposit did not originate. This will always be subject to additional security checks.

8.5 Should you wish to withdraw funds but your account is either inaccessible, dormant, locked or closed, please contact our Customer Service Department.

8.6 The maximum withdrawal amount per month is €50,000.

8.7 Please note that we cannot guarantee successful processing of withdrawals or refunds in the event if you breach the Restricted use policy stated in Clauses 3.3 and 4.

9. Payment Transactions and Processors

9.1 You are fully responsible for paying all monies owed to us. You must make all payments to us in good faith and not attempt to reverse a payment made or take any action which will cause such payment to be reversed by a third party in order to avoid a liability legitimately incurred. You will reimburse us for any charge-backs, denial or reversal of payment you make and any loss suffered by us as a consequence thereof. We reserve the right to also impose an administration fee of €50, or currency equivalent per charge-back, denial or reversal of payment you make.

9.2 We reserve the right to use third party electronic payment processors and or merchant banks to process payments made by you and you agree to be bound by their terms and conditions providing they are made aware to you and those terms do not conflict with these Terms.

9.3 All transactions made on our site might be checked to prevent money laundering or terrorism financing activity. Suspicious transactions will be reported to the relevant authority.

10. Errors

10.1 In the event of an error or malfunction of our system or processes, all bets are rendered void. You are under an obligation to inform us immediately as soon as you become aware of any error with the Service. In the event of communication or system errors or bugs or viruses occurring in connection with the Service and/or payments made to you as a result of a defect or error in the Service, we will not be liable to you or to any third party for any direct or indirect costs, expenses, losses or claims arising or resulting from such errors, and we reserve the right to void all games/bets in question and take any other action to correct such errors.

10.2 We make every effort to ensure that we do not make errors in posting bookmaker lines. However, if as a result of human error or system problems a bet is accepted at an odd that is: materially different from those available in the general market at the time the bet was made; or clearly incorrect given the chance of the event occurring at the time the bet was made then we reserve the right to cancel or void that wager, or to cancel or void a wager made after an event has started.

10.3 We have the right to recover from you any amount overpaid and to adjust your Account to rectify any mistake. An example of such a mistake might be where a price is incorrect or where we enter a result of an event incorrectly. If there are insufficient funds in your Account, we may demand that you pay us the relevant outstanding amount relating to any erroneous bets or wagers. Accordingly, we reserve the right to cancel, reduce or delete any pending plays, whether placed with funds resulting from the error or not.

11. Rules of Play, Refunds and Cancellations

11.1 The winner of an event will be determined on the date of the event's settlement, and we will not recognize protested or overturned decisions for wagering purposes.

11.2 All results posted shall be final after 72 hours and no queries will be entertained after that period of time. Within 72 hours after results are posted, we will only reset/correct the results due to human error, system error or mistakes made by the referring results source.

11.3 If a match result is overturned for any reason by the governing body of the match within the payout period then all money will be refunded.

11.4 If a draw occurs in a game where a draw option is offered all stakes on a team win or lose will be lost. If a draw option is not offered then everyone receives a refund in the outcome of a draw on the match. And if a draw option has not been made available, then extra time will count, if played.

11.5 If a result cannot be validated by us, for instance if the feed broadcasting the event is interrupted (and cannot be verified by another source) then at our election, the wagers on that event will be deemed invalid and wagers refunded.

11.6 Minimum and maximum wager amounts on all events will be determined by us and are subject to change without prior written notice. We also reserve the right to adjust limits on individual Accounts as well.

11.7 Customers are solely responsible for their own Account transactions. Once a transaction is complete, it cannot be changed. We do not take responsibility for missing or duplicate wagers made by the Customer and will not entertain discrepancy requests because a play is missing or duplicated. Customers may review their transactions in the My Account section of the site after each session to ensure all requested wagers were accepted.

11.8 A matchup will have action as long as the two teams are correct, and regardless of the League header in which it is placed on our Website.

11.9 The start dates and times displayed on the Website for eSport matches are an indication only and are not guaranteed to be correct. If a match is suspended or postponed, and not resumed within 72 hours from the actual scheduled start time, the match will have no action and wagers will be refunded. The exception being any wager on whether a team/player advances in a tournament, or wins the tournament, will have action regardless of a suspended or postponed match.

11.10 If an event is posted by us with an incorrect date, all wagers have action based on the date announced by the governing body.

11.11 If a team is using stand-ins, the result is still valid as it was the team's choice to use the stand-ins.

11.12 Company reserves the right to remove events, markets and any other products from the Website.

11.13 In-depth explanation of our sports betting rules is on the separate page: SPORTS BETTING RULES

12. Communications and Notices

12.1 All communications and notices to be given under these Terms by you to us shall be sent using a Customer Support form on the Website.

12.2 All communications and notices to be given under these Terms by us to you shall, unless otherwise specified in these Terms, be either posted on the Website and/or sent to the Registered Email Address we hold on our system for the relevant Customer. The method of such communication shall be in our sole and exclusive discretion.

12.3 All communications and notices to be given under these Terms by either you or us shall be in writing in the English language and must be given to and from the Registered Email Address in your Account.

12.4 From time to time, we may contact you by email for the purpose of offering you information about betting, unique promotional offerings, and other information from spinnerbet.com. You agree to receive such emails when you agree to these Terms when registering at the Website. You can choose to opt out of receiving such promotional offerings from us at any time by submitting a request to the Customer Support.

13. Matters Beyond Our Control

We cannot be held liable for any failure or delay in providing the Service due to an event of Force Majeure which could reasonably be considered to be outside our control despite our execution of reasonable preventative measures such as: an act of God; trade or labour dispute; power cut; act, failure or omission of any government or authority; obstruction or failure of telecommunication services; or any other delay or failure caused by a third party, and we will not be liable for any resulting loss or damage that you may suffer. In such an event, we reserve the right to cancel or suspend the Service without incurring any liability.

14. Liability

14.1 To the extent permitted by applicable law, we will not compensate you for any reasonably foreseeable loss or damage (either direct or indirect) you may suffer if we fail to carry out our obligations under these terms unless we breach any duties imposed on us by law (including if we cause death or personal injury by our negligence) in which case we shall not be liable to you if that failure is attributed to: (i) your own fault; (ii) a third party unconnected with our performance of these terms (for instance problems due to communications network performance, congestion, and connectivity or the performance of your computer equipment); or (iii) any other events which neither we nor our suppliers could have foreseen or forestalled even if we or they had taken reasonable care. As this service is for consumer use only we will not be liable for any business losses of any kind.

14.2 In the event that we are held liable for any event under these terms, our total aggregate liability to you under or in connection with these terms shall not exceed (a) the value of the bets and or wagers you placed via your account in respect of the relevant bet/wager or product that give rise to the relevant liability, or (b) EUR €500 in aggregate, whichever is lower.

14.3 We strongly recommend that you (i) take care to verify the suitability and compatibility of the service with your own computer equipment prior to use; and (ii) take reasonable precautions to protect yourself against harmful programs or devices including through installation of anti-virus software.

15. Gambling By Those Under Age

15.1 If we suspect that you are or receive notification that you are currently under 19 years or were under 19 years (or below the age of majority as stipulated in the laws of the jurisdiction applicable to you) when you placed any bets through the Service your Account will be suspended (locked) to prevent you placing any further bets or making any withdrawals from your Account. We will then investigate the matter, including whether you have been betting as an agent for, or otherwise on behalf, of a person under 19 years (or below the age of majority as stipulated in the laws of the jurisdiction applicable to you). If having found that you: (a) are currently; (b) were under 19 years or below the majority age which applies to you at the relevant time; or (c) have been betting as an agent for or at the behest of a person under 19 years or below the majority age which applies:

  • all winnings currently or due to be credited to your Account will be retained;
  • all winnings gained from betting through the Service whilst under age must be paid to us on demand (if you fail to comply with this provision we will seek to recover all costs associated with recovery of such sums); and/or
  • any monies deposited in your Account which are not winnings will be returned to you OR retained until you turn 19 years old at our sole discretion. We reserve the right to deduct payment transaction fees from the amount to return, including transaction fees for deposits to your spinnerbet.com account which we covered.

15.2 This condition also applies to you if you are over the age of 19 years but you are placing your bets within a jurisdiction which specifies a higher age than 19 years for legal betting and you are below that legal minimum age in that jurisdiction.

15.3 In the event we suspect you are in breach of the provisions of this Clause or are attempting to rely on them for a fraudulent purpose, we reserve the right to take any action necessary in order to investigate the matter, including informing the relevant law enforcement agencies.

16. Fraud

We will seek criminal and contractual sanctions against any Customer involved in fraud, dishonesty or criminal acts. We will withhold payment to any Customer where any of these are suspected. The Customer shall indemnify and shall be liable to pay to us on demand all costs, charges or losses sustained or incurred by us (including any direct, indirect or consequential losses, loss of profit, loss of business and loss of reputation) arising directly or indirectly from the Customer's fraud, dishonesty or criminal act.

16.1 We reserve the right to confiscate any funds if any fraudulent activity or bonus abuse attempt is detected.

16.2 Using fraudulent game patterns to circumvent wagering of bonuses or take advantage of a certain game features is strictly forbidden and all winnings currently or due to be credited to your account will be retained.

16.2.1 Fraudulent game pattern can be defined as any pattern of bets that is unfair and its sole purpose is to circumvent the terms set by the casino and help you get unfair edge against the house. Fraudulent game pattern includes, but is not limited to:

  • delaying game rounds in any game, including free spins and bonus features, to a later time when you have no wagering requirements;
  • leaving large bets on the table, for example in blackjack, and returning to the game after bonus wagering has been completed;
  • playing games with bonus money to build up in-game value, lose the bonus funds, and then cash out on the built-up value during real-money play;
  • using strategies that take advantage of any software bug or failure.

17. Intellectual Property

17.1 Any unauthorised use of our name and logo may result in legal action being taken against you.

17.2 As between us and you, we are the sole owners of the rights in and to the Service, our technology, software and business systems (the "Systems") as well as our odds.

  • you must not use your personal profile for your own commercial gain (such as selling your status update to an advertiser); and
  • when selecting a nickname for your Account we reserve the right to remove or reclaim it if we believe it appropriate.

17.3 You may not use our URL, trademarks, trade names and/or trade dress, logos ("Marks") and/or our odds in connection with any product or service that is not ours, that in any manner is likely to cause confusion among Customers or in the public or that in any manner disparages us.

17.4 Except as expressly provided in these Terms, we and our licensors do not grant you any express or implied rights, license, title or interest in or to the Systems or the Marks and all such rights, license, title and interest specifically retained by us and our licensors. You agree not to use any automatic or manual device to monitor or copy web pages or content within the Service. Any unauthorized use or reproduction may result in legal action being taken against you.

18. Your Licence

18.1 Subject to these Terms and your compliance with them, we grant to you a non-exclusive, limited, non-transferable and non-sub-licensable license to access and use the Service for your personal non-commercial purposes only. Our license to you terminates if our agreement with you under these Terms ends.

18.2 Save in respect of your own content, you may not under any circumstances modify, publish, transmit, transfer, sell, reproduce, upload, post, distribute, perform, display, create derivative works from, or in any other manner exploit, the Service and/or any of the content thereon or the software contained therein, except as we expressly permit in these Terms or otherwise on the Website. No information or content on the Service or made available to you in connection with the Service may be modified or altered, merged with other data or published in any form including for example screen or database scraping and any other activity intended to collect, store, reorganise or manipulate such information or content.

18.3 Any non-compliance by you with this Clause may also be a violation of our or third parties' intellectual property and other proprietary rights which may subject you to civil liability and/or criminal prosecution.

19. Your Conduct and Safety

19.1 For your protection and protection of all our Customers, the posting of any content on the Service, as well as conduct in connection therewith and/or the Service, which is in any way unlawful, inappropriate or undesirable is strictly prohibited ("Prohibited Behaviour").

19.2 If you engage in Prohibited Behaviour, or we determine in our sole discretion that you are engaging in Prohibited Behaviour, your Account and/or your access to or use of the Service may be terminated immediately without notice to you. Legal action may be taken against you by another Customer, other third party, enforcement authorities and/or us with respect to you having engaged in Prohibited Behaviour.

19.3 Prohibited Behaviour includes, but is not limited to, accessing or using the Service to:

  • promote or share information that you know is false, misleading or unlawful;
  • conduct any unlawful or illegal activity, such as, but not limited to, any activity that furthers or promotes any criminal activity or enterprise, violates another Customer's or any other third party's privacy or other rights or that creates or spreads computer viruses;
  • harm minors in any way;
  • transmit or make available any content that is unlawful, harmful, threatening, abusive, tortious, defamatory, vulgar, obscene, lewd, violent, hateful, or racially or ethnically or otherwise objectionable;
  • transmit or make available any content that the user does not have a right to make available under any law or contractual or fiduciary relationship, including without limitation, any content that infringes a third party's copyright, trademark or other intellectual property and proprietary rights;
  • transmit or make available any content or material that contains any software virus or other computer or programming code (including HTML) designed to interrupt, destroy or alter the functionality of the Service, its presentation or any other website, computer software or hardware;
  • interfere with, disrupt or reverse engineer the Service in any manner, including, without limitation, intercepting, emulating or redirecting the communication protocols used by us, creating or using cheats, mods or hacks or any other software designed to modify the Service, or using any software that intercepts or collects information from or through the Service;
  • retrieve or index any information from the Service using any robot, spider or other automated mechanism;
  • participate in any activity or action that, in the sole and entire unfettered discretion of us results or may result in another Customer being defrauded or scammed;
  • transmit or make available any unsolicited or unauthorised advertising or mass mailing such as, but not limited to, junk mail, instant messaging, "spim", "spam", chain letters, pyramid schemes or other forms of solicitations;
  • create Accounts on the Website by automated means or under false or fraudulent pretences;
  • impersonate another Customer or any other third party;
  • or any other act or thing done that we reasonably consider to be contrary to our business principles.

The above list of Prohibited Behaviour is not exhaustive and may be modified by us at any time or from time to time. We reserve the right to investigate and to take all such actions as we in our sole discretion deem appropriate or necessary under the circumstances, including without limitation deleting the Customer's posting(s) from the Service and/or terminating their Account, and take any action against any Customer or third party who directly or indirectly in, or knowingly permits any third party to directly or indirectly engage in Prohibited Behaviour, with or without notice to such Customer or third party.

20. Links to Other Websites

The Service may contain links to third party websites that are not maintained by, or related to, us, and over which we have no control. Links to such websites are provided solely as a convenience to Customers, and are in no way investigated, monitored or checked for accuracy or completeness by us. Links to such websites do not imply any endorsement by us of, and/or any affiliation with, the linked websites or their content or their owner(s). We have no control over or responsibility for the availability nor their accuracy, completeness, accessibility and usefulness. Accordingly when accessing such websites we recommend that you should take the usual precautions when visiting a new website including reviewing their privacy policy and terms of use.

21. Complaints

21.1 If you have any concerns or questions regarding these Terms you should contact our Customer Service Department via the links on the Website and use your Registered Email Address in all communication with us.

21.2 NOTWITHSTANDING THE FOREGOING, WE TAKE NO LIABILITY WHATSOEVER TO YOU OR TO ANY THIRD PARTY WHEN RESPONDING TO ANY COMPLAINT THAT WE RECEIVED OR TOOK ACTION IN CONNECTION THEREWITH.

21.3 If a Customer is not satisfied with how a bet has been settled then the Customer should provide details of their grievance to our Customer Service Department. We shall use our reasonable endeavours to respond to queries of this nature within a few days (and in any event we intend to respond to all such queries within 28 days of receipt).

21.4 Disputes must be lodged within three (3) days from the date the wager in question has been decided. No claims will be honoured after this period. The Customer is solely responsible for their Account transactions.

21.5 In the event of a dispute arising between you and us our Customer Service Department will attempt to reach an agreed solution. Should our Customer Service Department be unable to reach an agreed solution with you, the matter will be escalated to our management.

21.6 Should all efforts to resolve a dispute to the Customer's satisfaction have failed, the Customer has the right to lodge a complaint with our licensing body Tobique Gaming Commission.

22. Assignment

Neither these Terms nor any of the rights or obligations hereunder may be assigned by you without the prior written consent of us, which consent will not be unreasonably withheld. We may, without your consent, assign all or any portion of our rights and obligations hereunder to any third party provided such third party is able to provide a service of substantially similar quality to the Service by posting written notice to this effect on the Service.

23. Severability

In the event that any provision of these Terms is deemed by any competent authority to be unenforceable or invalid, the relevant provision shall be modified to allow it to be enforced in line with the intention of the original text to the fullest extent permitted by applicable law. The validity and enforceability of the remaining provisions of these Terms shall not be affected.

24. Breach of These Terms

Without limiting our other remedies, we may suspend or terminate your Account and refuse to continue to provide you with the Service, in either case without giving you prior notice, if, in our reasonable opinion, you breach any material term of these Terms. Notice of any such action taken will, however, be promptly provided to you.

25. General Provisions

25.1 Term of agreement. These Terms shall remain in full force and effect while you access or use the Service or are a Customer or visitor of the Website. These Terms will survive the termination of your Account for any reason.

25.2 Gender. Words importing the singular number shall include the plural and vice versa, words importing the masculine gender shall include the feminine and neuter genders and vice versa and words importing persons shall include individuals, partnerships, associations, trusts, unincorporated organisations and corporations.

25.3 Waiver. No waiver by us, whether by conduct or otherwise, of a breach or threatened breach by you of any term or condition of these Terms shall be effective against, or binding upon, us unless made in writing and duly signed by us, and, unless otherwise provided in the written waiver, shall be limited to the specific breach waived. The failure of us to enforce at any time any term or condition of these Terms shall not be construed to be a waiver of such provision or of the right of us to enforce such provision at any other time.

25.4 Acknowledgement. By hereafter accessing or using the Service, you acknowledge having read, understood and agreed to each and every paragraph of these Terms. As a result, you hereby irrevocably waive any future argument, claim, demand or proceeding to the contrary of anything contained in these Terms.

25.5 Language. In the event of there being a discrepancy between the English language version of these rules and any other language version, the English language version will be deemed to be correct.

25.6 Governing Law. These Terms are governed by the law in force in Cyprus.

25.7 Entire agreement. These Terms constitute the entire agreement between you and us with respect to your access to and use of the Service, and supersedes all other prior agreements and communications, whether oral or written with respect to the subject matter hereof.

SpinnerBet Terms and Conditions

1. Introduction

These terms and conditions and the documents referred to below (the "Terms") apply to the use of this website (the "Website") and its related or connected services (together, the "Service").

You should review these Terms carefully. They contain important information about your rights and obligations in connection with the Service, and they form a binding legal agreement between you, our customer (the "Customer"), and us. By using this Website or accessing the Service, whether as a guest or as a registered user with an account ("Account"), you agree to be bound by these Terms together with any amendments published from time to time. If you do not accept these Terms, you must not access the Service or use the Website.

The Service is owned and operated by Malang Limited, registered address Prodromou, 75 ONEWORLD PARKVIEW HOUSE, 4th Floor, Nicosia, 2063, Cyprus, licensed by the Tobique Gaming Commission.

These Terms should be read together with our Privacy Policy, our Cookies Policy, our Safer Gambling page, our Sports Betting Rules and the terms of any bonus or promotion you claim. Each of those documents forms part of the Terms.

General terms. We may revise and amend the Terms, including any document referred to above, at any time. You should visit this page periodically to review them. Amendments are binding and take effect immediately on publication on this Website. If you object to any change, you must stop using the Service immediately. Your continued use of the Website after publication indicates your agreement to be bound by the amended Terms. Any bets not settled before the amended Terms take effect remain subject to the Terms in force when they were placed.

2. Your obligations

You acknowledge that at all times when accessing the Website and using the Service:

2.1 You are over 19, or over the legal age at which gambling or gaming is permitted under the law of the jurisdiction that applies to you, whichever is higher. We may request proof of age from you at any time.

2.2 You have legal capacity and can enter into a binding legal agreement with us. You must not access the Website or use the Service if you do not.

2.3 You are resident in a jurisdiction that permits gambling, and you are not resident in, or present in, any country or territory in which access to online gambling is prohibited. It is your sole responsibility to ensure that your use of the Service is lawful.

2.4 You will not use a VPN, proxy or any similar service or device that masks or manipulates the identification of your true location.

2.5 You are the authorised user of the payment method you use.

2.6 You will make all payments to us in good faith, and will not attempt to reverse a payment or take any action that causes a payment to be reversed by a third party.

2.7 You understand that when placing bets you may lose some or all of the money you have deposited, in accordance with these Terms, and that you are fully responsible for that loss.

2.8 You will not use any information obtained in breach of any legislation in force in the country you were in when the bet was placed.

2.9 You are acting solely on your own behalf as a private individual in a personal capacity, and not on behalf of another party or for any commercial purpose.

2.10 You will not attempt to manipulate any market or element of the Service in bad faith, or in any manner that adversely affects the integrity of the Service or of us.

2.11 You will act in good faith in relation to the Service at all times and for all bets placed through it.

2.12 Neither you nor, where applicable, your employees, employers, agents or family members are registered as an affiliate in our affiliate programme.

3. Restricted use

3.1 You must not use the Service:

3.1.1 If you are under 19 years of age, or below the age of majority stipulated by the laws of the jurisdiction applicable to you; if you are not legally able to enter into a binding legal agreement with us; or if you are acting as an agent for, or otherwise on behalf of, a person under 19 or below the applicable age of majority.

3.1.2 If you reside in a country or territory in which access to online gambling by its residents, or by any person within it, is prohibited.

3.1.3 If you are resident in, or accessing the Website from, any of the following: the Canadian Provinces of Ontario and Alberta; the United States of America and its territories; France and its territories; the Netherlands and its territories and the countries forming the Kingdom of the Netherlands, including Bonaire, Sint Eustatius, Saba, Aruba, Curaçao and Sint Maarten; Australia and its territories; Austria; Germany; the United Kingdom of Great Britain and Northern Ireland; Spain; Lithuania; Afghanistan; the Central African Republic; China; Côte d’Ivoire; Cuba; the Democratic Republic of the Congo; Haiti; Iran; Iraq; Israel; Liberia; Libya; Myanmar; North Korea; Russia; Somalia; South Sudan; Sudan; Syria; the US Overseas Territories (American Samoa, Guam, the Northern Mariana Islands, Puerto Rico and the U.S. Virgin Islands); Venezuela; Yemen; Zimbabwe.

3.1.4 To collect nicknames, email addresses or other information about other Customers by any means, including by sending spam or other unsolicited email, or by the unauthorised framing of, or linking to, the Service.

3.1.5 To disrupt, or unduly affect or influence, the activities of other Customers or the operation of the Service generally.

3.1.6 To promote unsolicited commercial advertisements, affiliate links or other forms of solicitation, which may be removed from the Service without notice.

3.1.7 In any way which, in our reasonable opinion, could be considered an attempt to cheat the Service or another Customer, or to collude with another Customer in order to obtain a dishonest advantage.

3.1.8 To scrape our odds or to infringe any of our intellectual property rights.

3.1.9 For any unlawful activity whatsoever.

3.2 You may not sell or transfer your Account to a third party, and you may not acquire a player account from a third party.

3.3 You may not transfer funds between player accounts in any manner.

3.4 We may terminate your Account immediately on written notice to you if you use the Service for unauthorised purposes. We may also take legal action against you in certain circumstances.

3.5 Employees of the Company and of its licensees, distributors, wholesalers, subsidiaries, advertising, promotional and other agencies, media partners, contractors and retailers, and members of their immediate families, may not use the Service for real money without the prior consent of the Company Director or CEO. Where such activity is discovered, the Account will be terminated immediately and all bonuses and winnings will be forfeited.

4. Registration

4.1 We may refuse to accept a registration application from any applicant at our sole discretion, without any obligation to give a reason.

4.2 Before using the Service you must personally complete the registration form and read and accept these Terms. Before you bet, or withdraw winnings, we may require you to become a verified Customer, which includes passing certain checks. You may be required to provide valid proof of identity and any other document we consider necessary, including photographic identification such as a copy of a passport, driving licence or national identity card, and a recent utility bill in your name and address as proof of residence. We may suspend wagering or restrict options on any Account until the required information is received. This procedure is carried out in accordance with applicable gaming regulation and anti-money-laundering requirements. You will also need to fund your Account using the payment methods set out in the payments section of the Website.

4.3 You must provide accurate contact information, including a valid email address (the "Registered Email Address"), and keep it accurate. It is your responsibility to keep your contact details up to date. Failure to do so may mean you do not receive important notifications from us, including changes to these Terms. We identify and communicate with Customers through the Registered Email Address, and it is your responsibility to maintain an active and unique email account and to tell us if it changes. You are wholly responsible for the security of your Registered Email Address and for preventing its use by any third party. We are not responsible for any damage or loss said to result from communications between us and you using it. If we cannot reach you at the address held, your Account will be suspended until a working address is provided. We will suspend your Account immediately, on written notice, if you intentionally provide false or inaccurate personal information, and we may also take legal action and contact the relevant authorities.

4.4 You may register only one Account. Accounts are subject to immediate closure if we find that you hold more than one. This includes Accounts held through representatives, relatives, associates, affiliates, related parties, connected persons or third parties acting on your behalf.

4.5 To confirm your identity and assess your financial standing we may ask you for additional personal information, or use any third-party information provider we consider necessary. Where additional personal information is obtained from a third-party source, we will tell you what data was obtained.

4.6 You must keep your password confidential. Provided the Account information requested has been supplied correctly, we are entitled to assume that bets, deposits and withdrawals were made by you. We advise you to change your password regularly and never to disclose it. Protecting your password is your responsibility, and any failure to do so is at your sole risk and expense. You should log out at the end of each session. If you believe your Account information is being misused, that your Account has been accessed without permission, that your password has been discovered, or that your Registered Email Address has been compromised, you must notify us immediately. We may require additional information or documentation to verify your identity, and we will suspend your Account as soon as we are aware of such an incident. Until then you remain responsible for all activity on your Account, including third-party access, whether or not you authorised it.

4.7 You must not transmit any content or information from the Service to another Customer or any other party by screen capture or any similar method, nor display such content in a frame or in any manner different from how it would appear if the URL had been entered directly into a browser.

4.8 On registering you will be able to use any of the currencies available on the Website for deposits, withdrawals and bets. Some payment methods do not process in all currencies. Where that is the case, a processing currency will be displayed along with a conversion calculator.

4.9 We are under no obligation to open an Account for you. The sign-up page is an invitation to treat only. Whether to open an Account is entirely at our discretion, and if we refuse we are under no obligation to give a reason.

4.10 On receipt of your application we may contact you to request further information or documentation in order to comply with our regulatory and legal obligations.

5. Your Account

5.1 Accounts may use more than one currency. Where they do, all balances and transactions appear in the currency used for the transaction.

5.2 We do not give credit for use of the Service.

5.3 We may close or suspend an Account if you are not complying with these Terms, or if we reasonably believe you are not, or to ensure the integrity or fairness of the Service, or if we have other reasonable grounds to do so. We may not always be able to give you prior notice. Where we close or suspend your Account because you have not complied with these Terms, we may cancel or void any of your bets and withhold the money in your Account, including the deposit.

5.4 We may close or suspend any Account without prior notice and return all funds. Contractual obligations already matured will be honoured.

5.5 We may refuse, restrict, cancel or limit any wager at any time for any reason, including any bet we consider to have been placed fraudulently in order to circumvent our betting limits or system rules.

5.6 Any amount mistakenly credited to your Account remains our property. When we become aware of such a mistake we will notify you and the amount will be withdrawn from your Account.

5.7 If your Account becomes overdrawn for any reason, you owe us the amount overdrawn.

5.8 You must tell us as soon as you become aware of any error affecting your Account.

5.9 Betting is for entertainment, and you should stop as soon as it stops being enjoyable. Do not bet anything you cannot afford to lose. You can set a loss limit yourself in your account settings, and you can request other limits, a time-out or self-exclusion through our live chat or email support. If you feel you may have lost control of your gambling, send a message from your Registered Email Address to our Customer Support Department stating that you wish to self-exclude, and specify a period of between six months and five years. The request takes effect within 24 hours of receipt, your Account will be closed to gambling for the period chosen, and the exclusion cannot be reversed within it. Our Safer Gambling page sets out the full detail.

5.10 You may not transfer, sell or pledge your Account to another person. This prohibition includes the transfer of any asset of value of any kind, including ownership of Accounts, winnings, deposits, bets, and rights or claims in connection with those assets, whether legal, commercial or otherwise. It also includes, without limitation, encumbrance, pledging, assignment, usufruct, trading, brokering, hypothecation and gifting, whether in cooperation with a fiduciary or with any other third party, company, natural or legal person, foundation or association, in any form.

5.11 If you wish to close your Account, send an email from your Registered Email Address to our Customer Support Department using the links on the Website.

6. Inactive accounts

6.1 We will charge a fee of €5, or the equivalent in your Account currency, per calendar month (the "Inactive Account Fee") if you have not logged in to or out of your Account, used the Service, or placed any bet in any section of the Service for twelve consecutive months or more ("Account Activity"), and your Account is in credit.

6.2 We will notify you in the eleventh month of inactivity that the fee will begin to be charged. You will always have the option to log in and withdraw your funds.

6.3 The Inactive Account Fee will be deducted monthly for as long as your Account remains in credit and there continues to be no Account Activity after the initial twelve-month period. Where the fee is due and your balance is less than €5, or the equivalent, the fee will be the remaining balance of your Account.

7. Deposits, withdrawals and payments

7.1 All deposits must be made from an account, payment system or card registered in your own name. Deposits made in another currency will be converted using the daily exchange rate obtained from oanda.com, or at the prevailing rate of our bank or payment processor, and your Account credited accordingly. Some payment systems apply additional currency exchange fees, which will be deducted from the sum deposited.

7.2 Fees and charges may apply to deposits and withdrawals, and are set out on the Website. In most cases we absorb transaction fees on deposits to your spinnerbet.com Account. You are responsible for any bank charges you incur in depositing funds with us.

7.3 The Company is not a financial institution. We use third-party electronic payment processors for credit and debit card deposits; they are not processed directly by us. Where you deposit by credit or debit card, your Account will be credited only if we receive approval and an authorisation code from the issuing institution.

7.4 You agree to pay all amounts and charges due to us or to payment providers in connection with your use of the Service. You agree not to make any charge-back, or to renounce, cancel or otherwise reverse any deposit. If you do, you will refund and compensate us for the unpaid deposit including any expense we incur in collecting it, and any winnings from wagers placed using charged-back funds will be forfeited. Your player account is not a bank account and is not guaranteed, insured or otherwise protected by any deposit or banking insurance scheme in any jurisdiction. It does not bear interest on any funds held in it.

7.5 If you accept any promotional or bonus offer, including by entering a bonus code during a deposit, you agree to the Terms of Bonuses and to the terms of the specific bonus.

7.6 Funds originating from criminal, illegal or unauthorised activity must not be deposited with us.

7.7 If you deposit by credit card, we recommend you retain a copy of the transaction record and of these Terms.

7.8 Internet gambling may be illegal in the jurisdiction in which you are located. Where that is the case, you are not authorised to use your payment card to deposit on this site. It is your responsibility to know the law on online gambling in your country of domicile.

8.1 You may withdraw any unused and cleared funds held in your player account by submitting a withdrawal request in accordance with our withdrawal conditions. The minimum withdrawal is €20 per transaction, or the equivalent in another currency, except on Account closure, where you may withdraw the full balance.

8.2 There is no withdrawal commission if you have wagered the deposit at least once. Otherwise we may deduct a fee of 8 per cent, with a minimum of €4 or the equivalent in your Account currency, in order to combat money laundering.

8.3 We may request photographic identification, confirmation of address, or carry out additional verification procedures including requesting a photograph of you or arranging a verification call, before granting any withdrawal. We may also carry out identity verification at any time during your relationship with us.

8.4 All withdrawals must be made to the debit card, credit card, bank account or other payment method originally used to pay funds into your Account. We may, at our discretion, allow you to withdraw to a different payment method, always subject to additional security checks.

8.5 If you wish to withdraw funds but your Account is inaccessible, dormant, locked or closed, contact our Customer Service Department.

8.6 The maximum withdrawal is €50,000 per month.

8.7 We cannot guarantee successful processing of withdrawals or refunds where you are in breach of the restricted use provisions in clauses 3.1 and 4.

9.1 You are fully responsible for paying all money owed to us. You must make all payments in good faith and must not attempt to reverse a payment, or cause a payment to be reversed by a third party, in order to avoid a liability legitimately incurred. You will reimburse us for any charge-back, denial or reversal of payment and for any loss we suffer as a result. We may also impose an administration fee of €50, or the currency equivalent, per charge-back, denial or reversal.

9.2 We may use third-party electronic payment processors and merchant banks to process payments you make, and you agree to be bound by their terms and conditions, provided those terms are made known to you and do not conflict with these Terms.

9.3 All transactions on the Service may be checked to prevent money laundering and the financing of terrorism. Suspicious transactions will be reported to the relevant authority.

10. Errors

10.1 In the event of an error or malfunction of our system or processes, all bets are void. You must inform us immediately as soon as you become aware of any error with the Service. Where communication or system errors, bugs or viruses occur in connection with the Service, or payments are made to you as a result of a defect or error, we will not be liable to you or to any third party for any direct or indirect cost, expense, loss or claim arising from them, and we may void all games and bets in question and take any other action necessary to correct the error.

10.2 We make every effort to avoid errors in posting betting lines. However, where as a result of human error or a system problem a bet is accepted at odds that are materially different from those available in the general market at the time the bet was placed, or that are clearly incorrect given the chance of the event occurring at that time, we may cancel or void that wager. We may also cancel or void a wager placed after an event has started.

10.3 We may recover from you any amount overpaid and adjust your Account to correct any mistake, for example an incorrect price or a result entered incorrectly. If there are insufficient funds in your Account, we may require you to pay the outstanding amount relating to the erroneous bets or wagers. We may also cancel, reduce or delete any pending bets, whether or not they were placed with funds resulting from the error.

11. Rules of play, refunds and cancellations

11.1 The winner of an event is determined on the date the event is settled. We do not recognise protested or overturned decisions for wagering purposes.

11.2 All posted results are final after 72 hours and no query will be entertained after that period. Within 72 hours of results being posted, we will reset or correct results only for human error, system error, or a mistake made by the results source we rely on.

11.3 Where a match result is overturned by the governing body of the match within the payout period, all money will be refunded.

11.4 Where a draw occurs in an event for which a draw option was offered, all stakes on a team to win or lose are lost. Where a draw option was not offered, all stakes are refunded in the event of a draw, and extra time will count if it is played.

11.5 Where a result cannot be validated by us, for instance where the feed broadcasting the event is interrupted and cannot be verified from another source, we may at our election deem wagers on that event invalid and refund them.

11.6 Minimum and maximum wager amounts on all events are determined by us and may change without prior written notice. We may also adjust limits on individual Accounts.

11.7 You are solely responsible for your own Account transactions. Once a transaction is complete it cannot be changed. We do not accept responsibility for missing or duplicated wagers, and we will not entertain discrepancy requests on that basis. You may review your transactions in the account section of the Website after each session to confirm that all requested wagers were accepted.

11.8 A matchup will have action as long as the two teams are correct, regardless of the league heading under which it appears on the Website.

11.9 Start dates and times displayed on the Website for esports matches are an indication only and are not guaranteed to be correct. Where a match is suspended or postponed and not resumed within 72 hours of the scheduled start time, the match has no action and wagers are refunded. The exception is a wager on whether a team or player advances in, or wins, a tournament, which has action regardless of a suspended or postponed match.

11.10 Where an event is posted by us with an incorrect date, all wagers have action based on the date announced by the governing body.

11.11 Where a team uses stand-ins, the result remains valid, as the use of stand-ins was the team’s own choice.

11.12 We may remove events, markets and any other product from the Website.

11.13 A fuller explanation of our sports betting rules is set out on a separate page: Sports Betting Rules.

12 to 14. Communications, matters beyond our control, and liability

12.1 All communications and notices from you to us under these Terms must be sent using the customer support form on the Website.

12.2 All communications and notices from us to you under these Terms will, unless otherwise specified, be either posted on the Website or sent to the Registered Email Address we hold for you. The method is at our sole discretion.

12.3 All communications and notices under these Terms must be in writing in the English language, and must be sent to and from the Registered Email Address held on your Account.

12.4 We may contact you by email from time to time with information about betting, promotional offers and other information from spinnerbet.com. You agree to receive such emails when you accept these Terms on registering. You may opt out of promotional emails at any time by submitting a request to customer support.

13. We are not liable for any failure or delay in providing the Service caused by an event of force majeure that could reasonably be considered outside our control, despite our taking reasonable preventative measures. Such events include an act of God; a trade or labour dispute; a power cut; an act, failure or omission of any government or authority; obstruction or failure of telecommunication services; and any other delay or failure caused by a third party. We are not liable for any resulting loss or damage you may suffer, and in such an event we may cancel or suspend the Service without incurring liability.

14.1 To the extent permitted by applicable law, we will not compensate you for any reasonably foreseeable loss or damage, direct or indirect, that you may suffer if we fail to carry out our obligations under these Terms, unless we breach a duty imposed on us by law, including where we cause death or personal injury by our negligence. We will not be liable where the failure is attributable to your own fault; to a third party unconnected with our performance of these Terms, such as problems with communications network performance, congestion or connectivity, or with your own equipment; or to any other event that neither we nor our suppliers could have foreseen or prevented even having taken reasonable care. As the Service is for consumer use only, we are not liable for business losses of any kind.

14.2 Where we are held liable for any event under these Terms, our total aggregate liability to you under or in connection with them will not exceed the lower of the value of the bets or wagers you placed through your Account in respect of the bet, wager or product giving rise to the liability, or €500 in aggregate.

14.3 We strongly recommend that you verify the suitability and compatibility of the Service with your own equipment before use, and that you take reasonable precautions against harmful programs and devices, including installing anti-virus software.

15 and 16. Underage gambling and fraud

15.1 Where we suspect, or receive notification, that you are currently under 19 years of age, or were under 19 — or below the age of majority stipulated by the laws of the jurisdiction applicable to you — when you placed any bet through the Service, your Account will be suspended to prevent further bets or withdrawals. We will then investigate, including whether you have been betting as an agent for, or on behalf of, a person below that age. If we find that you are currently below that age, were below it at the relevant time, or have been betting as an agent for or at the behest of a person below it: all winnings credited or due to be credited to your Account will be retained; all winnings gained from betting while under age must be paid to us on demand, and if you do not comply we will seek to recover all costs associated with recovering those sums; and any money deposited in your Account which is not winnings will, at our sole discretion, either be returned to you or retained until you reach 19 years of age. We may deduct payment transaction fees from the amount returned, including transaction fees for deposits which we had absorbed.

15.2 This clause also applies where you are over 19 but are placing bets within a jurisdiction that specifies a higher minimum age and you are below that age.

15.3 Where we suspect you are in breach of this clause, or are attempting to rely on it for a fraudulent purpose, we may take any action necessary to investigate, including informing the relevant law enforcement agencies.

16. We will seek criminal and contractual sanctions against any Customer involved in fraud, dishonesty or criminal acts, and we will withhold payment to any Customer where any of these is suspected. You will indemnify us and will be liable to pay us on demand all costs, charges and losses sustained or incurred by us, including any direct, indirect or consequential loss, loss of profit, loss of business and loss of reputation, arising directly or indirectly from your fraud, dishonesty or criminal act.

16.1 We may confiscate any funds where fraudulent activity or an attempt at bonus abuse is detected.

16.2 Using fraudulent game patterns to circumvent the wagering of bonuses, or to take advantage of a particular game feature, is strictly forbidden, and all winnings credited or due to be credited to your Account will be retained.

16.2.1 A fraudulent game pattern is any pattern of bets that is unfair and whose sole purpose is to circumvent the terms set by the casino and obtain an unfair advantage against the house. It includes, but is not limited to: delaying game rounds in any game, including free spins and bonus features, to a later time when you have no wagering requirement outstanding; leaving large bets on the table, for example in blackjack, and returning to the game after bonus wagering has been completed; playing games with bonus money to build up in-game value, losing the bonus funds, and then cashing out the accumulated value during real-money play; and using strategies that take advantage of a software bug or failure.

17 to 20. Intellectual property, your licence, your conduct and other websites

17.1 Any unauthorised use of our name or logo may result in legal action against you.

17.2 As between you and us, we are the sole owner of the rights in and to the Service, our technology, software and business systems (the "Systems"), and of our odds.

17.3 You must not use your personal profile for your own commercial gain, such as by selling your status update to an advertiser.

17.4 We may remove or reclaim the nickname selected for your Account where we consider it appropriate to do so.

17.5 You may not use our URL, trademarks, trade names, trade dress or logos (the "Marks"), or our odds, in connection with any product or service that is not ours, in any manner likely to cause confusion among Customers or the public, or in any manner that disparages us.

17.6 Except as expressly provided in these Terms, neither we nor our licensors grant you any express or implied right, licence, title or interest in or to the Systems or the Marks, and all such rights are specifically retained by us and our licensors. You agree not to use any automatic or manual device to monitor or copy web pages or content within the Service. Any unauthorised use or reproduction may result in legal action against you.

18.1 Subject to these Terms and your compliance with them, we grant you a non-exclusive, limited, non-transferable and non-sub-licensable licence to access and use the Service for your personal, non-commercial purposes only. That licence terminates when our agreement with you under these Terms ends.

18.2 Except in respect of your own content, you may not under any circumstances modify, publish, transmit, transfer, sell, reproduce, upload, post, distribute, perform, display, create derivative works from, or otherwise exploit the Service, any of the content on it, or the software it contains, except as we expressly permit. No information or content on the Service may be modified or altered, merged with other data, or published in any form, including by screen or database scraping or any other activity intended to collect, store, reorganise or manipulate such information or content.

18.3 Any non-compliance with this clause may also violate our intellectual property rights or those of third parties, and may subject you to civil liability or criminal prosecution.

19.1 For your protection and that of all our Customers, posting any content on the Service, and any conduct in connection with it, which is in any way unlawful, inappropriate or undesirable is strictly prohibited ("Prohibited Behaviour").

19.2 If you engage in Prohibited Behaviour, or we determine at our sole discretion that you are doing so, your Account and your access to the Service may be terminated immediately without notice. Legal action may be taken against you by another Customer, another third party, enforcement authorities or us.

19.3 Prohibited Behaviour includes, but is not limited to, using the Service to: promote or share information you know to be false, misleading or unlawful; conduct any unlawful or illegal activity, including activity that furthers criminal activity, violates another person’s privacy or other rights, or creates or spreads computer viruses; harm minors in any way; transmit content that is unlawful, harmful, threatening, abusive, tortious, defamatory, vulgar, obscene, lewd, violent, hateful, or racially, ethnically or otherwise objectionable; transmit content you have no right to make available, including content infringing a third party’s intellectual property; transmit material containing a software virus or other code designed to interrupt, destroy or alter the functionality of the Service or any other website, software or hardware; interfere with, disrupt or reverse engineer the Service, including intercepting, emulating or redirecting our communication protocols, or creating or using cheats, mods or hacks; retrieve or index information from the Service using a robot, spider or other automated mechanism; participate in any activity that results or may result in another Customer being defrauded; transmit unsolicited or unauthorised advertising or mass mailing; create Accounts by automated means or under false or fraudulent pretences; impersonate another Customer or any third party; or do anything else we reasonably consider contrary to our business principles. This list is not exhaustive and may be modified by us at any time. We may investigate and take any action we consider appropriate, including deleting postings and terminating Accounts, with or without notice.

20. The Service may contain links to third-party websites that we do not maintain and over which we have no control. Links are provided solely as a convenience and are not investigated, monitored or checked for accuracy or completeness by us. A link does not imply any endorsement by us of, or affiliation with, the linked website, its content or its owner. When accessing such websites we recommend you take the usual precautions, including reviewing their privacy policy and terms of use.

21. Complaints

21.1 If you have any concern or question about these Terms, contact our Customer Service Department using the links on the Website, and use your Registered Email Address in all communication with us.

21.2 Notwithstanding the above, we take no liability to you or to any third party in responding to any complaint we receive, or in taking action in connection with it.

21.3 If you are not satisfied with how a bet has been settled, provide details of your grievance to our Customer Service Department. We will use reasonable endeavours to respond to queries of this nature within a few days, and in any event we intend to respond within 28 days of receipt.

21.4 Disputes must be lodged within three days of the date the wager in question was decided. No claim will be honoured after that period. You are solely responsible for your Account transactions.

21.5 Where a dispute arises between you and us, our Customer Service Department will attempt to reach an agreed solution. If it is unable to do so, the matter will be escalated to our management.

21.6 Where all efforts to resolve a dispute to your satisfaction have failed, you have the right to lodge a complaint with our licensing body, the Tobique Gaming Commission.

22 to 25. General provisions

22. Neither these Terms nor any right or obligation under them may be assigned by you without our prior written consent, which will not be unreasonably withheld. We may, without your consent, assign all or any part of our rights and obligations under them to any third party, provided that third party is able to provide a service of substantially similar quality, by posting written notice to that effect on the Service.

23. Where any provision of these Terms is held by a competent authority to be unenforceable or invalid, that provision will be modified so as to be enforceable in line with the intention of the original text, to the fullest extent permitted by applicable law. The validity and enforceability of the remaining provisions will not be affected.

24. Without limiting our other remedies, we may suspend or terminate your Account and refuse to continue providing the Service, in either case without prior notice, if in our reasonable opinion you breach any material term of these Terms. Notice of any such action will, however, be provided to you promptly.

25.1 Term of agreement. These Terms remain in full force and effect while you access or use the Service, or are a Customer or visitor of the Website, and survive the termination of your Account for any reason.

25.2 Gender and number. Words importing the singular include the plural and vice versa; words importing the masculine gender include the feminine and neuter and vice versa; and words importing persons include individuals, partnerships, associations, trusts, unincorporated organisations and corporations.

25.3 Waiver. No waiver by us, whether by conduct or otherwise, of a breach or threatened breach by you of any term of these Terms is effective against or binding upon us unless made in writing and duly signed by us, and, unless the written waiver provides otherwise, is limited to the specific breach waived. Our failure to enforce any term at any time is not a waiver of that term, or of our right to enforce it at any other time.

25.4 Acknowledgement. By accessing or using the Service you acknowledge that you have read, understood and agreed to every paragraph of these Terms.

25.5 Language. Where there is a discrepancy between the English language version of these Terms and any other language version, the English language version will be deemed correct.

25.6 Governing law. These Terms are governed by the law in force in Cyprus.

25.7 Entire agreement. These Terms constitute the entire agreement between you and us in respect of your access to and use of the Service, and supersede all prior agreements and communications, whether oral or written, on the same subject matter.

Betslip